The Impact of COVID-19 on Mortgage Servicers and Call Volume [INFOGRAPHIC]

Financial institutions, especially those who service mortgages, are feeling the impact of the COVID-19 pandemic in their call...


( read more )

Tags: Thought Leadership, Mortgage, Risk Management,

What Makes Up A Robust & Effective Compliance Management System?

During our virtual discussion with Richard Cordray, former Director of the CFPB, he shared his insights on a range of timely...


( read more )

Tags: Thought Leadership, Complaint Management, Risk Management,

RegTech: Institutionalizing Compliance & A Better Customer Experience

RegTech is a critical tool for companies looking to mitigate their regulatory and reputational risk. RegTech acts as a...


( read more )

Tags: Thought Leadership, Risk Management, Lessons Learned from Former CFPB Director,

The CFPB’s Complaint Database: Why It Should Be A Staple in Your Compliance Process

As part of the COMPLY Summit Series, we had a virtual discussion with Richard Cordray, former Director of the CFPB, where he...


( read more )

Tags: Thought Leadership, Mortgage, CFPB,

Mortgage Forbearance: The Challenges for Servicers and Consumers

As part of the COMPLY Summit Series, we had a virtual discussion with Richard Cordray, former Director of the CFPB, where he...


( read more )

Tags: Thought Leadership, Mortgage, Consumer Protection,

What Lead Buyers & Generators Should Know to Stay Compliant: Lead Generation Week

Last week, PerformLine participated in Lead Generation Week on the session “Compliance Full Circle: The Lessons Lead Buyers...


( read more )

Tags: Thought Leadership, TCPA, Lead Gen,

Managing a Remote Workforce, Protecting Your Organization & Staying Compliant

As part of our COMPLY Summit Series, we recently sat down with Richard Cordray, former Director of the Consumer Financial...


( read more )

Tags: Thought Leadership, Mortgage, Consumer Protection,

Why the CFPB Is Educating Servicemembers and Why That's Important for Financial Institutions

Since 2015, there has been a 104% increase in the number of deceptive marketing and advertising complaints in the Consumer...


( read more )

Tags: CFPB, Consumer Protection, Complaint Management

Priority Payment Systems Announced as the Winner of the 2020 Kraken Culture of Compliance Award

Last week, during our virtual Client-Only Workshop, PerformLine had the honor of recognizing Priority Payment Systems with the...


( read more )

Tags: Company News, COMPLY Conference

Download our guide

Download this guide to learn what every company should know to reduce exposure to Unfair, Deceptive or Abusive Acts and Practices (UDAAPs) and other common compliance violations.

UDAAP-e-book-1