John Zanzarella, VP of Sales

John's career spans sales, marketing, operations, and entrepreneurship. John's current focus is helping scale the sales organization during a period of tremendous growth while being an individual contributor and informing leadership on current and future initiatives. Outside of PerformLine, John enjoys traveling, exercise, eating (often) and spending time with his wife and daughter.

Compliance Guidance: DOJ Asserts Middle Managers and Data Are Key to Success

As regulators focus more closely on consumer protection, compliance programs must be reevaluated to ensure they are effective,...

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Tags: Regulatory Compliance, Consumer Protection, Risk Management,

Compliance Obligations for Point-Of-Sale Lenders & Their Merchants [CHECKLIST]

Traditionally, point-of-sale financing was offered to consumers for the purchase of big-ticket items, such as furniture,...

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Tags: Regulatory Compliance, Point-Of-Sale, Regulation Z,

Mortgage Servicers and Verbal Loss Mitigation During COVID-19

Regulators understand the impact the COVID-19 pandemic is having on consumer and business alike. Federal regulators, including...

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Tags: Product, Regulatory Compliance, Mortgage,

The CFPB’s Guidance on UDAAP Abusive Standard & How To Best Comply

The CFPB's policy regarding the prohibition on abusive acts or practices outlines a common-sense framework on how the Bureau...

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Tags: Regulatory Compliance, UDAAP, CFPB,

Sales Compliance: What Is It & Why Is It Important?

Sales compliance is ensuring that all of your organization’s sales communications follow the rules set by the government. Many...

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Tags: Regulatory Compliance, Thought Leadership, Risk Management

PerformLine Hits the Road to Share Regulatory Compliance Expertise

Compliance and regulations continue to dominate conversations in lending, payments, banking and many other industries. Just...

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Tags: Company News

3 Trends That Leave Credit Card Issuers Exposed To Risk

Over 170 million Americans have credit cards, making them one of the most commonly-held and widely-used financial products. As...

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Tags: Regulatory Compliance, Risk Management, Compliance Monitoring,

What You Missed from the Marketplace Risk Conference

It goes without saying these days that compliance is a key component of a sound business and not a “nice to have” anymore....

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Tags: Regulatory Compliance, Thought Leadership, Risk Management

RegTech: Opportunity, Challenges and the Future of Regulatory Compliance at Money20/20

Money20/20 USA took place last week in Las Vegas. Dubbed The Money Revolution, the massive event gave conference-goers a view...

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Tags: RegTech, Events


An analysis of consumer complaints and the risk signals that they present for financial institutions