As Director of Client Solutions, Rhonda is responsible for leading PerformLine’s voice of the customer initiatives as the company continues to invest in its industry-leading compliance technology. Rhonda has over 20 years of experience in the housing and mortgage industry including development, homebuyer education and marketing and licensing compliance. Outside of work Rhonda loves to spend time with her family and enjoys cooking and canning.
In my last blog, I shared some thoughts around Fair Lending Laws, as it applies to Equity and Equality. In that post, I shared...
Over the weekend, I happened across the old classic movie/musical, “My Fair Lady” (1964) starring Audrey Hepburn as Eliza...
If you have been keeping up with the last few issues of The Bottom Line, you may have seen a theme evolving—and if you guessed...
Tags: The Bottom Line
Let’s Get Some RESPA….
Tags: Mortgage, Consumer Protection, RESPA,
Out with the Old…
The new year is often a time of reflection and some of us even make a resolution or two so that we can...
I'm excited to announce the beginning of my new bi-weekly blog series called The Bottom Line, where I share my takes on the...
Tags: Brand Management, COVID-19, The Bottom Line
With the announcement of Joe Biden as the President-Elect, many are wondering, what does that mean for the world of compliance...
Tags: Regulatory Compliance
This week, the Office of the Comptroller of the Currency (OCC) finalized a rule that determines who is considered the “true...
Tags: Regulatory Compliance, OCC, Banking
An analysis of consumer complaints and the risk signals that they present for financial institutions
