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Rhonda McGill

As Senior Director of Client Solutions, Rhonda is responsible for leading PerformLine’s voice of the customer initiatives as the company continues to invest in its industry-leading compliance technology. Rhonda has over 20 years of experience in the housing and mortgage industry including development, homebuyer education and marketing and licensing compliance. Outside of work Rhonda loves to spend time with her family and enjoys cooking and canning.

Consumer Protection and Regulatory Risks of BNPL Products

The moment we’ve all been waiting for (or at least, the moment we’ve been waiting for at PerformLine)... the Consumer Financial Pr...

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Tags: BNPL

Mitigating Compliance Risks in the Mortgage Industry

Each quarter, PerformLine hosts a regulatory compliance roundtable for the mortgage industry that gathers mortgage professionals t...

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Tags: Mortgage

Mortgage Industry Compliance Concerns and Best Practices [Recap]

Last week, PerformLine hosted a mortgage industry roundtable that gathered mortgage leaders to discuss best practices for ensuring...

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Tags: Mortgage, Social Media

54 Years of the Fair Housing Act: Best Practices for Compliance

April 11th marked the 54th anniversary of the Fair Housing Act which protects individuals from discrimination when they are rentin...

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Tags: Mortgage, Fair Lending

Increased UDAAP Scrutiny + Enforcement Actions from the CFPB

The Consumer Financial Protection Bureau (CFPB) is continuing to take a more aggressive approach to consumer protection, specifica...

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Tags: UDAAP, CFPB, Enforcement

The State of the Mortgage Industry + What’s to Come in 2022 [Recap]

A couple of weeks ago, PerformLine hosted a mortgage industry roundtable that gathered mortgage leaders to discuss best practices ...

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Tags: Mortgage, Events

Marketing Compliance Trends for the Mortgage Industry [Infographic]

Marketing compliance is as important as ever in 2022 for mortgage lenders and servicers, and staying on top of current trends and ...

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Tags: Mortgage, Marketing Compliance, Mortgage Servicing

The Mortgage Industry: 2021 Reflections & Looking Forward to 2022

2021 was a busy year for the mortgage industry and their compliance teams. It seems as though the Consumer Financial Protection Bu...

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Tags: Mortgage, Mortgage Servicing

Forbearance, Foreclosure, Eviction: Where We’re At & Where We’re Going

The last several months have been an emotional roller coaster filled with so many ups and downs. For so many families that are beh...

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Tags: Mortgage, CFPB, The Bottom Line,