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Rhonda McGill

As Director of Client Solutions, Rhonda is responsible for leading PerformLine’s voice of the customer initiatives as the company continues to invest in its industry-leading compliance technology. Rhonda has over 20 years of experience in the housing and mortgage industry including development, homebuyer education and marketing and licensing compliance. Outside of work Rhonda loves to spend time with her family and enjoys cooking and canning.

Forbearance, Foreclosure, Eviction: Where We’re At & Where We’re Going

The last several months have been an emotional roller coaster filled with so many ups and downs. For so many families that are ...


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Tags: Mortgage, CFPB, The Bottom Line,

Fair Lending & Equity In The Housing Market

As the effects of the pandemic continue, many are still struggling to pay their rent and mortgages. With new moratoriums in pla...


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Tags: Mortgage, CFPB, Fair Lending

The Bottom Line on the CFPB + Consumer Complaints

Across the news these days, you’re seeing the trend of consumer empowerment through education—telling consumers about their rig...


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Tags: Mortgage, CFPB, Consumer Complaints,

What We've Been Up To At PerformLine

Hey Folks, it’s been a minute since my last blog, but I am back at it. The weather has been so nice and if you're like me (now ...


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Tags: Company News, COMPLY Conference

Is Buy Now Pay Later the Credit Choice of the Future?

Buy Now, Pay Later (BNPL) services are nothing “new.” In fact, if you are as old as I am, you may recall seeing those catalogs ...


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Tags: Regulatory Compliance, BNPL

Are We There Yet? Pushing for Equity…

In my last blog, I shared some thoughts around Fair Lending Laws, as it applies to Equity and Equality. In that post, I shared ...


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Tags: Regulatory Compliance, Fair Lending

My Fair Lending! The Bottom Line on Fair Lending Laws

Over the weekend, I happened across the old classic movie/musical, “My Fair Lady” (1964) starring Audrey Hepburn as Eliza Dooli...


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Tags: Consumer Complaints, The Bottom Line, Fair Lending

Introducing your Greatest Asset… The Chief Compliance Officer

If you have been keeping up with the last few issues of The Bottom Line, you may have seen a theme evolving—and if you guessed ...


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Tags: The Bottom Line

The Bottom Line on RESPA and Brand Protection

Let’s Get Some RESPA….


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Tags: Mortgage, Consumer Protection, RESPA,

GET THE 2020 CONSUMER COMPLAINTS REPORT

An analysis of consumer complaints and the risk signals that they present for financial institutions

2020-consumer-complaints-report