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Rhonda McGill

As Director of Client Solutions, Rhonda is responsible for leading PerformLine’s voice of the customer initiatives as the company continues to invest in its industry-leading compliance technology. Rhonda has over 20 years of experience in the housing and mortgage industry including development, homebuyer education and marketing and licensing compliance. Outside of work Rhonda loves to spend time with her family and enjoys cooking and canning.

The Bottom Line on Consumer Protection in 2021

Out with the Old…

The new year is often a time of reflection and some of us even make a resolution or two so that we can change...


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Tags: Consumer Protection, The Bottom Line

The Bottom Line on Brand Protection During COVID

I'm excited to announce the beginning of my new bi-weekly blog series called The Bottom Line, where I share my takes on the mos...


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Tags: Brand Management, COVID-19, The Bottom Line

Compliance for Financial Services in the Era of a Biden Administration

With the announcement of Joe Biden as the President-Elect, many are wondering, what does that mean for the world of compliance ...


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Tags: Regulatory Compliance, The Bottom Line

The OCC's “True Lender” Final Rule

This week, the Office of the Comptroller of the Currency (OCC) finalized a rule that determines who is considered the “true len...


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Tags: Regulatory Compliance, OCC, Banking,

Get the 2021 Complaint Risk Signal Report

An analysis of consumer complaints submitted to the CFPB and the risk signals they present for financial institutions.

2020-consumer-complaints-report