Shining A Light on Dark Patterns: The FTC’s New Enforcement Policy

In April of this year, the Federal Trade Commission (FTC) held a workshop on “dark patterns”—a term that has been used to...


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Tags: COMPLY Conference, UDAAP, FTC

Fair Lending - The Road Forward for Banks and Fintech

This past October, Rhonda McGill, PerformLine’s Senior Director of Client Solutions, moderated a panel discussion at the ...


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Tags: Regulatory Compliance, Risk Management, RegTech, Fair Lending, Fintech,

FTC’s Crack Down on Marketing Compliance for For-Profit Higher Ed

The Federal Trade Commission (FTC) has resurrected its Penalty Offense Authority under Section 5 of the FTC Act and has put...


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Tags: UDAAP, FTC, Higher Education

CFPB Consumer Complaint & Enforcement Trends [Free Risk Assessment]

Every year, we release our Complaint Risk Signal report that dives deep into consumer complaint data from the Consumer...


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Tags: CFPB, Risk Management, COVID-19, Consumer Complaints

Using Risk Data & Analytics To Thrive

Harnessing all of the data your company holds can unlock an early warning system for risk, but building out a risk and data...


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Tags: Innovation, Risk Management, Data and Analytics, Webinar

Fall 2021 Buy Now, Pay Later Roundtable Takeaways

PerformLine recently hosted a roundtable for Buy Now, Pay Later (BNPL) industry leaders to discuss the industry’s evolution as...


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Tags: Regulatory Compliance, BNPL, Regulatory Guidance

Compliance & Risk Management is Key for Bank-Fintech Partnerships

Partnerships between community banks and fintechs have surged in recent years, growing over 5x in the past decade. This...


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Tags: Regulatory Compliance, FINRA, OCC, Banking, Fintech,

Buy Now, Pay Later Issuers—Prepare for Regulation

The Consumer Financial Protection Bureau (CFPB or Bureau) recently published a blog post titled “Should you buy now and pay...


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Tags: TILA, CFPB, Point-Of-Sale, BNPL

Forbearance, Foreclosure, Eviction: Where We’re At & Where We’re Going

The last several months have been an emotional roller coaster filled with so many ups and downs. For so many families that are...


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Tags: Mortgage, CFPB, The Bottom Line, Fair Lending

Get the 2021 Complaint Risk Signal Report

An analysis of consumer complaints submitted to the CFPB and the risk signals they present for financial institutions.

2020-consumer-complaints-report