Mortgage Forbearance: The Challenges for Servicers and Consumers
June 4, 2020

Mortgage Forbearance: The Challenges for Servicers and Consumers

As part of the COMPLY Summit Series, we had a virtual discussion with Richard Cordray, former Director of the CFPB, where he...


( read more )

Tags: Thought Leadership, Mortgage, Consumer Protection,

What Lead Buyers & Generators Should Know to Stay Compliant: Lead Generation Week
June 3, 2020

What Lead Buyers & Generators Should Know to Stay Compliant: Lead Generation Week

Last week, PerformLine participated in Lead Generation Week on the session “Compliance Full Circle: The Lessons Lead Buyers...


( read more )

Tags: Thought Leadership, TCPA, Lead Gen,

Managing a Remote Workforce, Protecting Your Organization & Staying Compliant
May 28, 2020

Managing a Remote Workforce, Protecting Your Organization & Staying Compliant

As part of our COMPLY Summit Series, we recently sat down with Richard Cordray, former Director of the Consumer Financial...


( read more )

Tags: Thought Leadership, Mortgage, Consumer Protection,

Why the CFPB Is Educating Servicemembers and Why That's Important for Financial Institutions
May 19, 2020

Why the CFPB Is Educating Servicemembers and Why That's Important for Financial Institutions

Since 2015, there has been a 104% increase in the number of deceptive marketing and advertising complaints in the Consumer...


( read more )

Tags: CFPB, Consumer Protection, Complaint Management

Priority Payment Systems Announced as the Winner of the 2020 Kraken Culture of Compliance Award
May 18, 2020

Priority Payment Systems Announced as the Winner of the 2020 Kraken Culture of Compliance Award

Last week, during our virtual Client-Only Workshop, PerformLine had the honor of recognizing Priority Payment Systems with the...


( read more )

Tags: Company News, COMPLY Conference

Compliance Obligations for Point-Of-Sale Lenders & Their Merchants [CHECKLIST]
May 14, 2020

Compliance Obligations for Point-Of-Sale Lenders & Their Merchants [CHECKLIST]

Traditionally, point-of-sale financing was offered to consumers for the purchase of big-ticket items, such as furniture,...


( read more )

Tags: Regulatory Compliance, Point-Of-Sale, Regulation Z,

The Reputational Risks of Social Media and How To Mitigate Them [PART 6]
May 6, 2020

The Reputational Risks of Social Media and How To Mitigate Them [PART 6]

Along with regulatory risks, the Federal Financial Institutions Examination Council (FFIEC) highlights several areas of...


( read more )

Tags: Regulatory Compliance, Social Media, Social Media Compliance Series,

How to Properly Disclose Endorsements On Social Media [PART 5]
April 29, 2020

How to Properly Disclose Endorsements On Social Media [PART 5]

Since the Fyre Festival scandal back in 2017, influencers and the companies using them have been under increased scrutiny by...


( read more )

Tags: Regulatory Compliance, Social Media, Social Media Compliance Series,

How to Ensure Employee Compliance on Social Media [PART 4]
April 22, 2020

How to Ensure Employee Compliance on Social Media [PART 4]

Posts on social media made by an employee could be viewed by the public as reflecting the financial institution’s official...


( read more )

Tags: Regulatory Compliance, Social Media, Social Media Compliance Series,

Download our guide

Download this guide to learn what every company should know to reduce exposure to Unfair, Deceptive or Abusive Acts and Practices (UDAAPs) and other common compliance violations.
UDAAP-e-book-1