FTC’s Crack Down on Marketing Compliance for For-Profit Higher Ed

The Federal Trade Commission (FTC) has resurrected its Penalty Offense Authority under Section 5 of the FTC Act and has put...


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Tags: UDAAP, FTC, Higher Education

CFPB Consumer Complaint & Enforcement Trends [Free Risk Assessment]

Every year, we release our Complaint Risk Signal report that dives deep into consumer complaint data from the Consumer Financial...


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Tags: CFPB, Risk Management, COVID-19, Consumer Complaints

Using Risk Data & Analytics To Thrive

Harnessing all of the data your company holds can unlock an early warning system for risk, but building out a risk and data...


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Tags: Innovation, Risk Management, Data and Analytics, Webinar

Fall 2021 Buy Now, Pay Later Roundtable Takeaways

PerformLine recently hosted a roundtable for Buy Now, Pay Later (BNPL) industry leaders to discuss the industry’s evolution as...


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Tags: Regulatory Compliance, BNPL, Regulatory Guidance

Risk Management In Your Call Center: Compliance and Agent Performance

Many decisions made within companies come down to the question of risk vs. reward. While taking some risks may bring a company an...


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Tags: Regulatory Compliance, Performance Management, Risk Management, Call Center, Compliance Monitoring

Email Marketing: Regulatory Compliance for Financial Institutions

When you think of email compliance, you might think more about the “who” — as in, who you’re sending to, having the right...


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Tags: Product, Regulatory Compliance, Email Marketing

Compliance & Risk Management is Key for Bank-Fintech Partnerships

Partnerships between community banks and fintechs have surged in recent years, growing over 5x in the past decade. This increased...


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Tags: Regulatory Compliance, FINRA, OCC, Banking, Fintech,

Buy Now, Pay Later Issuers—Prepare for Regulation

The Consumer Financial Protection Bureau (CFPB or Bureau) recently published a blog post titled “Should you buy now and pay later?


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Tags: TILA, CFPB, Point-Of-Sale, BNPL

Forbearance, Foreclosure, Eviction: Where We’re At & Where We’re Going

The last several months have been an emotional roller coaster filled with so many ups and downs. For so many families that are...


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Tags: Mortgage, CFPB, The Bottom Line, Fair Lending