The Pandemic Isn’t Slowing Down CFPB’s Supervisory or Enforcement
July 21, 2020

The Pandemic Isn’t Slowing Down CFPB’s Supervisory or Enforcement

The COVID-19 pandemic has drastically shifted the way that many businesses are operating, and the Consumer Financial...


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Tags: Regulatory Compliance, Mortgage, CFPB,

The CFPB’s Complaint Database: Why It Should Be A Staple in Your Compliance Process
June 11, 2020

The CFPB’s Complaint Database: Why It Should Be A Staple in Your Compliance Process

As part of the COMPLY Summit Series, we had a virtual discussion with Richard Cordray, former Director of the CFPB, where he...


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Tags: Thought Leadership, Mortgage, CFPB,

Why the CFPB Is Educating Servicemembers and Why That's Important for Financial Institutions
May 19, 2020

Why the CFPB Is Educating Servicemembers and Why That's Important for Financial Institutions

Since 2015, there has been a 104% increase in the number of deceptive marketing and advertising complaints in the Consumer...


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Tags: CFPB, Consumer Protection, Complaint Management

Mortgage Servicers and Verbal Loss Mitigation During COVID-19
April 7, 2020

Mortgage Servicers and Verbal Loss Mitigation During COVID-19

Regulators understand the impact the COVID-19 pandemic is having on consumer and business alike. Federal regulators, including...


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Tags: Product, Regulatory Compliance, Mortgage,

Important Considerations for Financial Institutions During COVID-19
March 30, 2020

Important Considerations for Financial Institutions During COVID-19

There has been a huge response by federal and state governments to protect consumers, businesses and the economy during...


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Tags: Regulatory Compliance, CFPB, FTC,

What You Need to Know About Consumer Complaint Trends from the CFPB’s Database
February 20, 2020

What You Need to Know About Consumer Complaint Trends from the CFPB’s Database

Our recent analysis of the Consumer Financial Protection Bureau (CFPB)'s Consumer Complaint Database and their enforcement...


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Tags: Regulatory Compliance, CFPB, Consumer Protection,

The CFPB’s New Guidance on UDAAP Abusive Standard and How To Best Comply
January 30, 2020

The CFPB’s New Guidance on UDAAP Abusive Standard and How To Best Comply

The CFPB recently announced a new policy regarding the prohibition on abusive acts or practices which outlines a common-sense...


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Tags: Regulatory Compliance, UDAAP, CFPB,

The Major Regulatory Agencies for Financial Institutions
January 3, 2020

The Major Regulatory Agencies for Financial Institutions

A regulatory agency is an organization that creates, oversees and enforces standards for specific fields of activities. For...


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Tags: Regulatory Compliance, CFPB, FTC,

A Look at How the CFPB Is Promoting Innovation in the Financial Services Marketplace
October 8, 2019

A Look at How the CFPB Is Promoting Innovation in the Financial Services Marketplace

Created just over a year ago, the Consumer Financial Protection Bureau’s (CFPB) Office of Innovation’s mission is to “promote...


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Tags: CFPB, Regulators, Innovation

Download our guide

Download this guide to learn what every company should know to reduce exposure to Unfair, Deceptive or Abusive Acts and Practices (UDAAPs) and other common compliance violations.
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