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Every year in our annual Consumer Complaints Report, we take a look at the Consumer Financial Protection Bureau (CFPB)’s...
Tags: Regulatory Compliance, CFPB, Consumer Protection, Risk Management, Consumer Complaint Series
In our most recent edition of the Consumer Complaints Report, we took a deep dive into consumer complaint data collected by...
Tags: CFPB, FTC, Complaint Management, Consumer Complaints, Consumer Complaint Series
With election results soon to come, compliance officers around the country are bracing for a potential shake-up should a...
Tags: Regulatory Compliance, CFPB
The COVID-19 pandemic has drastically shifted the way that many businesses are operating, and the Consumer Financial...
Tags: Regulatory Compliance, Mortgage, CFPB, Consumer Protection, COVID-19
As part of the COMPLY Summit Series, we had a virtual discussion with Richard Cordray, former Director of the CFPB, where he...
Tags: Thought Leadership, Mortgage, CFPB, Complaint Management, Risk Management,
Since 2015, there has been a 104% increase in the number of deceptive marketing and advertising complaints in the Consumer...
Regulators understand the impact the COVID-19 pandemic is having on consumer and business alike. Federal regulators, including...
Tags: Product, Regulatory Compliance, Mortgage, CFPB, Consumer Protection,
There has been a huge response by federal and state governments to protect consumers, businesses and the economy during...
Tags: Regulatory Compliance, CFPB, FTC, Consumer Protection, Complaint Management,
Our recent analysis of the Consumer Financial Protection Bureau (CFPB)'s Consumer Complaint Database and their enforcement...
Tags: Regulatory Compliance, CFPB, Consumer Protection, Credit Reporting, Complaint Management,
An analysis of consumer complaints and the risk signals that they present for financial institutions