What Makes Up A Robust & Effective Compliance Management System?

During our virtual discussion with Richard Cordray, former Director of the CFPB, he shared his insights on a range of timely...


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Tags: Thought Leadership, Complaint Management, Risk Management,

The CFPB’s Complaint Database: Why It Should Be A Staple in Your Compliance Process

As part of the COMPLY Summit Series, we had a virtual discussion with Richard Cordray, former Director of the CFPB, where he...


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Tags: Thought Leadership, Mortgage, CFPB,

Why the CFPB Is Educating Servicemembers and Why That's Important for Financial Institutions

Since 2015, there has been a 104% increase in the number of deceptive marketing and advertising complaints in the Consumer...


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Tags: CFPB, Consumer Protection, Complaint Management

Important Considerations for Financial Institutions During COVID-19

There has been a huge response by federal and state governments to protect consumers, businesses and the economy during...


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Tags: Regulatory Compliance, CFPB, FTC,

What You Need to Know About Consumer Complaint Trends from the CFPB’s Database

Our recent analysis of the Consumer Financial Protection Bureau (CFPB)'s Consumer Complaint Database and their enforcement...


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Tags: Regulatory Compliance, CFPB, Consumer Protection,

Best of 2019: Our Most Popular Content

Are you looking to lay the groundwork for a successful 2020? We’ve got you covered. Take a look back at PerformLine’s top...


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Tags: Regulatory Compliance, Social Media, Complaint Management,

[REPORT] Understanding Consumer Complaint Trends to Avoid Regulatory Actions

Every year, we analyze data from the Consumer Financial Protection Bureau (CFPB)’s Consumer Complaint Database, as well as...


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Tags: Regulatory Compliance, Thought Leadership, Complaint Management,

15 Things CMOs Need to Know About Marketing and Regulatory Compliance

It is no secret that Chief Marketing Officers have a lot of responsibilities on their plates. From creating, communicating,...


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Tags: Advertising, Complaint Management, Risk Management,

Learn the Risk Signals from the Consumer Complaint Database

Consumer complaints have effects beyond reputational damage—they can often be the source guiding regulatory actions. Every...


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Tags: Regulatory Compliance, Complaint Management

Download our guide

Download this guide to learn what every company should know to reduce exposure to Unfair, Deceptive or Abusive Acts and Practices (UDAAPs) and other common compliance violations.

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