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What You Need to Know About Consumer Complaint Trends from the CFPB’s Database

Our recent analysis of the Consumer Financial Protection Bureau (CFPB)'s Consumer Complaint Database and their enforcement...


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Tags: Regulatory Compliance, CFPB, Consumer Protection, Credit Reporting, Complaint Management,

Best of 2019: Our Most Popular Content

Are you looking to lay the groundwork for a successful 2020? We’ve got you covered. Take a look back at PerformLine’s top...


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Tags: Regulatory Compliance, Social Media, Complaint Management, Regulators, Risk Management,

[REPORT] Understanding Consumer Complaint Trends to Avoid Regulatory Actions

Every year, we analyze data from the Consumer Financial Protection Bureau (CFPB)’s Consumer Complaint Database, as well as...


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Tags: Regulatory Compliance, Thought Leadership, Complaint Management, Risk Management, Compliance Monitoring

15 Things CMOs Need to Know About Marketing and Regulatory Compliance

It is no secret that Chief Marketing Officers have a lot of responsibilities on their plates. From creating, communicating,...


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Tags: Advertising, Complaint Management, Risk Management, Endorsements, Compliance Monitoring,

Learn the Risk Signals from the Consumer Complaint Database

Consumer complaints have effects beyond reputational damage—they can often be the source guiding regulatory actions. Every...


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Tags: Regulatory Compliance, Complaint Management

The CFPB Releases 50-State Complaint Snapshot Report

The Consumer Financial Protection Bureau (previously the Bureau of Consumer Financial Protection) has been collecting,...


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Tags: Complaint Management, Risk Management, Consumer Complaints

Get the 2021 Complaint Risk Signal Report

An analysis of consumer complaints submitted to the CFPB and the risk signals they present for financial institutions.

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