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Prevention, Detection, and Remediation: CFTC’s Compliance Guidance

On September 10th, the Commodity Futures Trading Commission (CFTC) issued new guidance for financial institutions on the...

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Tags: Regulatory Compliance, Consumer Protection, Risk Management,

Financial Institutions, Social Media, and Compliance [Stats + Guide]

Social media is a powerful marketing tool for financial services marketers, with the potential to reach billions of consumers...

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Tags: UDAAP, Social Media, Advertising,

Three Lines Model: Proactive & Collaborative Approach to Risk Management

The Institute of Internal Auditors (IIA)’s “Three Lines of Defense Model” has long been utilized by organizations as guidance...

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Tags: Risk Management, Compliance Monitoring

Risk Management In Your Call Center: Compliance and Agent Performance

Many decisions made within companies come down to the question of risk vs. reward. While taking some risks may bring a company...

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Tags: Regulatory Compliance, Performance Management, Risk Management,

Compliance Guidance: DOJ Asserts Middle Managers and Data Are Key to Success

As regulators focus more closely on consumer protection, compliance programs must be reevaluated to ensure they are effective,...

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Tags: Regulatory Compliance, Consumer Protection, Risk Management,

RegTech: Institutionalizing Compliance & A Better Customer Experience

RegTech is a critical tool for companies looking to mitigate their regulatory and reputational risk. RegTech acts as a...

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Tags: Thought Leadership, Risk Management, Lessons Learned from Former CFPB Director,

What Lead Buyers & Generators Should Know to Stay Compliant: Lead Generation Week

Last week, PerformLine participated in Lead Generation Week on the session “Compliance Full Circle: The Lessons Lead Buyers...

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Tags: Thought Leadership, TCPA, Lead Gen,

How to Manage Social Media Marketing and Compliance In Financial Institutions [PART 3]

According to Federal Financial Institutions Examination Council (FFIEC)’s supervisory guidance on social media, financial...

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Tags: Regulatory Compliance, Social Media, Social Media Compliance Series,

Protect Your Organization While Working Remote With Automated Compliance Monitoring Oversight

With the challenging situation many organizations are finding themselves in regarding COVID-19, it’s important to protect...

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Tags: Regulatory Compliance, Consumer Protection, Regulators,

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