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CFPB Consumer Complaint Database: Overview & How to Use for Compliance

The CFPB has been collecting consumer complaints since 2011 and has received over 2.8 million complaints to date. In 2021, the...


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Tags: Consumer Protection

Why Fintechs Should Prioritize Consumer Protection

An efficient banking and financial services system has always been a cornerstone of the global economy, yet financial inclusion...


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Tags: Consumer Protection, Fintech

What is Consumer Protection? What Financial Institutions Should Know

What is Consumer Protection?

Consumer protection is the safeguarding of individuals from unfair, deceptive, abusive, or...


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Tags: UDAAP, Dodd-Frank, FTCA, CFPB, FTC,

The Bottom Line on RESPA and Brand Protection

Let’s Get Some RESPA….


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Tags: Mortgage, Consumer Protection, RESPA, The Bottom Line

The Bottom Line on Consumer Protection in 2021

Out with the Old…

The new year is often a time of reflection and some of us even make a resolution or two so that we can change...


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Tags: Consumer Protection, The Bottom Line

Consumer Complaint Counts Can Help Determine Enforcement Risk [Report]

Every year in our annual Consumer Complaints Report, we take a look at the Consumer Financial Protection Bureau (CFPB)’s Consumer...


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Tags: Regulatory Compliance, CFPB, Consumer Protection, Risk Management, Consumer Complaint Series

Helpful Resources On The Election’s Impact on Regulatory Compliance and the Financial Services Industry

As the 2020 election continues and we wait for a final call of who will be our president for the next four years, what lies ahead...


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Tags: Regulatory Compliance, Consumer Protection

Prevention, Detection, and Remediation: CFTC’s Compliance Guidance

On September 10th, the Commodity Futures Trading Commission (CFTC) issued new guidance for financial institutions on the...


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Tags: Regulatory Compliance, Consumer Protection, Risk Management, Compliance Monitoring

California's New 'Mini-CFPB' and What It Means For Compliance

In mid-2019, the New York Department of Financial Services (NYDFS) rearranged a few existing bureaus to form a new watchdog group...


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Tags: Regulatory Compliance, UDAAP, Consumer Protection, Regulators