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Credit reporting and debt collection continue to be some of the most-complained about consumer finance products—and both have...
Tags: Credit Reporting, Complaint Management, Consumer Complaints, Consumer Complaint Series, Debt Collection
Our recent analysis of the Consumer Financial Protection Bureau (CFPB)'s Consumer Complaint Database and their enforcement...
Tags: Regulatory Compliance, CFPB, Consumer Protection, Credit Reporting, Complaint Management,
An analysis of consumer complaints and the risk signals that they present for financial institutions