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Forbearance, Foreclosure, Eviction: Where We’re At & Where We’re Going

The last several months have been an emotional roller coaster filled with so many ups and downs. For so many families that are...


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Tags: Mortgage, CFPB, The Bottom Line, Fair Lending

Fair Lending Compliance Requires a Strong Compliance Management System

The focus on fair lending is more prominent now than ever. The Consumer Financial Protection Bureau (CFPB) recently reinforced...


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Tags: Mortgage, CFPB, Fair Lending

Fair Lending & Equity In The Housing Market

As the effects of the pandemic continue, many are still struggling to pay their rent and mortgages. With new moratoriums in...


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Tags: Mortgage, CFPB, The Bottom Line, Fair Lending

The Bottom Line on the CFPB + Consumer Complaints

Across the news these days, you’re seeing the trend of consumer empowerment through education—telling consumers about their...


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Tags: Mortgage, CFPB, Consumer Complaints, The Bottom Line, Fair Lending

Are We There Yet? Pushing for Equity…

In my last blog, I shared some thoughts around Fair Lending Laws, as it applies to Equity and Equality. In that post, I shared...


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Tags: Regulatory Compliance, The Bottom Line, Fair Lending

The Bottom Line on Equality vs. Equity

"Equality" is defined as the state of being equal, while "Equity" is defined as the state of being fair.  Now, don’t get me...


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Tags: Regulatory Compliance, Fair Lending

My Fair Lending! The Bottom Line on Fair Lending Laws

Over the weekend, I happened across the old classic movie/musical, “My Fair Lady” (1964) starring Audrey Hepburn as Eliza...


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Tags: Consumer Complaints, The Bottom Line, Fair Lending

Get the 2021 Complaint Risk Signal Report

An analysis of consumer complaints submitted to the CFPB and the risk signals they present for financial institutions.

2020-consumer-complaints-report