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Across the news these days, you’re seeing the trend of consumer empowerment through education—telling consumers about their...
Tags: Mortgage, CFPB, Consumer Complaints, Fair Lending
In my last blog, I shared some thoughts around Fair Lending Laws, as it applies to Equity and Equality. In that post, I shared...
Tags: Regulatory Compliance, Fair Lending
"Equality" is defined as the state of being equal, while "Equity" is defined as the state of being fair. Now, don’t get me...
Over the weekend, I happened across the old classic movie/musical, “My Fair Lady” (1964) starring Audrey Hepburn as Eliza...
Tags: Consumer Complaints, The Bottom Line, Fair Lending
An analysis of consumer complaints and the risk signals that they present for financial institutions
