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The Bottom Line on the CFPB + Consumer Complaints

Across the news these days, you’re seeing the trend of consumer empowerment through education—telling consumers about their...


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Tags: Mortgage, CFPB, Consumer Complaints, Fair Lending

Are We There Yet? Pushing for Equity…

In my last blog, I shared some thoughts around Fair Lending Laws, as it applies to Equity and Equality. In that post, I shared...


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Tags: Regulatory Compliance, Fair Lending

The Bottom Line on Equality vs. Equity

"Equality" is defined as the state of being equal, while "Equity" is defined as the state of being fair.  Now, don’t get me...


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Tags: Regulatory Compliance, Fair Lending

My Fair Lending! The Bottom Line on Fair Lending Laws

Over the weekend, I happened across the old classic movie/musical, “My Fair Lady” (1964) starring Audrey Hepburn as Eliza...


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Tags: Consumer Complaints, The Bottom Line, Fair Lending

GET THE 2020 CONSUMER COMPLAINTS REPORT

An analysis of consumer complaints and the risk signals that they present for financial institutions

2020-consumer-complaints-report