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The CFPB’s Complaint Database: Why It Should Be A Staple in Your Compliance Process

As part of the COMPLY Summit Series, we had a virtual discussion with Richard Cordray, former Director of the CFPB, where he...


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Tags: Thought Leadership, Mortgage, CFPB, Complaint Management, Risk Management,

Mortgage Forbearance: The Challenges for Servicers and Consumers

As part of the COMPLY Summit Series, we had a virtual discussion with Richard Cordray, former Director of the CFPB, where he...


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Tags: Thought Leadership, Mortgage, Consumer Protection, Risk Management, Lessons Learned from Former CFPB Director,

Managing a Remote Workforce, Protecting Your Organization & Staying Compliant

As part of our COMPLY Summit Series, we recently sat down with Richard Cordray, former Director of the Consumer Financial...


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Tags: Thought Leadership, Mortgage, Consumer Protection, Risk Management, Call Center,

Mortgage Servicers and Verbal Loss Mitigation During COVID-19

Regulators understand the impact the COVID-19 pandemic is having on consumer and business alike. Federal regulators, including...


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Tags: Product, Regulatory Compliance, Mortgage, CFPB, Consumer Protection,

A Surge in Lending & Loan Officers Means Increased Need for Compliance Monitoring

In the current market, loan officers have more prospective clients to reach—and more technology and resources to reach them with...


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Tags: Product, Regulatory Compliance, Mortgage, Social Media, Risk Management,