Gianna Barrere on January 17, 2020 Regulatory ComplianceThought LeadershipCOMPLY ConferenceConsumer Protection
Contact center compliance means that your organization’s agents and third parties are abiding by the laws and regulations set forth by the government, including Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR), Customer Identification Programs (CIPs), ...
Paul Monticello on January 15, 2020 ProductRegulatory ComplianceContact CenterTCPA
Sales compliance is ensuring that all of your organization’s sales communications follow the rules set by the government. Many of these standards are put in place to protect consumers from being misled or deceived by businesses, especially financial institutions. In practice, ...
John Zanzarella, VP of Sales on January 09, 2020 ProductRegulatory ComplianceThought Leadership
A regulatory agency is an organization that creates, oversees and enforces standards for specific fields of activities. For those in highly regulated industries, such as financial services, regulators are tasked with protecting consumers and ensuring a sound marketplace for all. ...
Claire Milazzo, VP of Marketing on January 03, 2020 Regulatory ComplianceCFPBFTCFINRASECDOEFCCState Attorneys GeneralOCC
When it comes to the financial services industry, there’s an endless number of regulations, requirements, guidelines, acts, industry standards and more set forth to protect consumers. Regulators, such as the CFPB, FTC, FINRA and more establish these legislations and use them to ...
Claire Milazzo, VP of Marketing on December 10, 2019 Regulatory ComplianceTCPAUDAAPCARD ActDodd-FrankTILAFTCANMLSFDCPA
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