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Helpful Resources On The Election’s Impact on Regulatory Compliance and the Financial Services Industry
November 6, 2020

Helpful Resources On The Election’s Impact on Regulatory Compliance and the Financial Services Industry

As the 2020 election continues and we wait for a final call of who will be our president for the next four years, what lies...


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Tags: Regulatory Compliance, Consumer Protection

Gearing Up to Buckle Down: How Election Results Could Affect Compliance
November 2, 2020

Gearing Up to Buckle Down: How Election Results Could Affect Compliance

With election results soon to come, compliance officers around the country are bracing for a potential shake-up should a...


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Tags: Regulatory Compliance, CFPB

The OCC's “True Lender” Final Rule
October 30, 2020

The OCC's “True Lender” Final Rule

This week, the Office of the Comptroller of the Currency (OCC) finalized a rule that determines who is considered the “true...


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Tags: Regulatory Compliance, OCC, Banking

Prevention, Detection, and Remediation: CFTC’s Compliance Guidance
September 11, 2020

Prevention, Detection, and Remediation: CFTC’s Compliance Guidance

On September 10th, the Commodity Futures Trading Commission (CFTC) issued new guidance for financial institutions on the...


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Tags: Regulatory Compliance, Consumer Protection, Risk Management, Compliance Monitoring

California's New 'Mini-CFPB' and What It Means For Compliance
September 3, 2020

California's New 'Mini-CFPB' and What It Means For Compliance

In mid-2019, the New York Department of Financial Services (NYDFS) rearranged a few existing bureaus to form a new watchdog...


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Tags: Regulatory Compliance, UDAAP, Consumer Protection, Regulators

Tech Innovation & The Solve for Financial Institutions During A Crisis
July 30, 2020

Tech Innovation & The Solve for Financial Institutions During A Crisis

The COVID19 pandemic has upended nearly every aspect of life, including how companies interact with their customers, and how...


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Tags: Regulatory Compliance, Thought Leadership, Consumer Protection, Innovation, RegTech,

PerformLine Leans In on Black Lives Matter
July 28, 2020

PerformLine Leans In on Black Lives Matter

Since the deaths of George Floyd, Ahmaud Arbery and Breonna Taylor that echoes so many other killings of Black people in...


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Tags: Regulatory Compliance, Thought Leadership, Anti-Discrimination, Company Culture, Black Lives Matter

The Pandemic Isn’t Slowing Down CFPB’s Supervisory or Enforcement
July 21, 2020

The Pandemic Isn’t Slowing Down CFPB’s Supervisory or Enforcement

The COVID-19 pandemic has drastically shifted the way that many businesses are operating, and the Consumer Financial...


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Tags: Regulatory Compliance, Mortgage, CFPB, Consumer Protection, COVID-19

Risk Management In Your Call Center: Compliance and Agent Performance
July 17, 2020

Risk Management In Your Call Center: Compliance and Agent Performance

Many decisions made within companies come down to the question of risk vs. reward. While taking some risks may bring a company...


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Tags: Regulatory Compliance, Performance Management, Risk Management, Call Center, Compliance Monitoring

GET THE 2020 CONSUMER COMPLAINTS REPORT

An analysis of consumer complaints and the risk signals that they present for financial institutions
2020-consumer-complaints-report