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As regulators focus more closely on consumer protection, compliance programs must be reevaluated to ensure they are effective,...
Tags: Regulatory Compliance, Consumer Protection, Risk Management, Compliance Monitoring
Traditionally, point-of-sale financing was offered to consumers for the purchase of big-ticket items, such as furniture,...
Tags: Regulatory Compliance, Point-Of-Sale, Regulation Z, Merchant Compliance
Along with regulatory risks, the Federal Financial Institutions Examination Council (FFIEC) highlights several areas of...
Tags: Regulatory Compliance, Social Media, Social Media Compliance Series, Risk Management, Endorsements
Since the Fyre Festival scandal back in 2017, influencers and the companies using them have been under increased scrutiny by...
Tags: Regulatory Compliance, Social Media, Social Media Compliance Series, Risk Management, Endorsements
Posts on social media made by an employee could be viewed by the public as reflecting the financial institution’s official...
Tags: Regulatory Compliance, Social Media, Social Media Compliance Series, Risk Management, Brand Management
According to Federal Financial Institutions Examination Council (FFIEC)’s supervisory guidance on social media, financial...
Tags: Regulatory Compliance, Social Media, Social Media Compliance Series, Risk Management, Compliance Monitoring
Social media compliance isn’t all focused on endorsements and reviews – financial institutions must ensure that their accounts...
Tags: Regulatory Compliance, TCPA, TILA, FDCPA, Social Media,
Regulators understand the impact the COVID-19 pandemic is having on consumer and business alike. Federal regulators, including...
Tags: Product, Regulatory Compliance, Mortgage, CFPB, Consumer Protection,
During this unprecedented time, the safety of our staff, clients, colleagues and network is our main concern. But after...
Tags: Product, Regulatory Compliance, Thought Leadership, Consumer Protection, COVID-19
An analysis of consumer complaints and the risk signals that they present for financial institutions