Subscribe to our blog

Text Messages & Chat: What You Should Know About Compliance

Different forms of messaging, such as text messages and chat boxes, are subject to regulation and enforcement by government...


( read more )

Tags: Product, Regulatory Compliance, TCPA, Consumer Protection, Brand Management

Email Marketing: Regulatory Compliance for Financial Institutions

When you think of email compliance, you might think more about the “who” — as in, who you’re sending to, having the right...


( read more )

Tags: Product, Regulatory Compliance, Email Marketing

What Is Call Center Compliance?

Call center compliance means that your organization’s agents and third parties are abiding by the laws and regulations set...


( read more )

Tags: Product, Regulatory Compliance, TCPA, Call Center, Compliance Monitoring

Sales Compliance: What Is It & Why Is It Important?

Sales compliance is ensuring that all of your organization’s sales communications follow the rules set by the government. Many...


( read more )

Tags: Regulatory Compliance, Thought Leadership, Risk Management

The Major Regulatory Agencies for Financial Institutions

A regulatory agency is an organization that creates, oversees and enforces standards for specific fields of activities. For...


( read more )

Tags: Regulatory Compliance, CFPB, FTC, FINRA, SEC,

Best of 2019: Our Most Popular Content

Are you looking to lay the groundwork for a successful 2020? We’ve got you covered. Take a look back at PerformLine’s top...


( read more )

Tags: Regulatory Compliance, Social Media, Complaint Management, Regulators, Risk Management,

The Key Regulations & Laws Compliance Professionals Should Know About

When it comes to the financial services industry, there’s an endless number of regulations, requirements, guidelines, acts,...


( read more )

Tags: Regulatory Compliance, TCPA, UDAAP, CARD Act, Dodd-Frank,

What is Social Media Compliance?

Social media compliance means ensuring that your company’s marketing content across social media channels follows the rules...


( read more )

Tags: Regulatory Compliance, Thought Leadership, Social Media, Advertising, Risk Management,

Monitoring Consumer Complaints Makes For A Better Compliance Program

Consumer concerns should be at the forefront of any business initiatives, especially for those in financial services. With...


( read more )

Tags: Regulatory Compliance, Thought Leadership

Get the 2021 Complaint Risk Signal Report

An analysis of consumer complaints submitted to the CFPB and the risk signals they present for financial institutions.

2020-consumer-complaints-report