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Sales Compliance: What Is It & Why Is It Important?
January 9, 2020

Sales Compliance: What Is It & Why Is It Important?

Sales compliance is ensuring that all of your organization’s sales communications follow the rules set by the government. Many...


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Tags: Regulatory Compliance, Thought Leadership, Risk Management

Best of 2019: Our Most Popular Content
January 2, 2020

Best of 2019: Our Most Popular Content

Are you looking to lay the groundwork for a successful 2020? We’ve got you covered. Take a look back at PerformLine’s top...


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Tags: Regulatory Compliance, Social Media, Complaint Management, Regulators, Risk Management,

What is Social Media Compliance?
December 3, 2019

What is Social Media Compliance?

Social media compliance means ensuring that your company’s marketing content across social media channels follows the rules...


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Tags: Regulatory Compliance, Thought Leadership, Social Media, Advertising, Risk Management,

A Surge in Lending & Loan Officers Means Increased Need for Compliance Monitoring
November 12, 2019

A Surge in Lending & Loan Officers Means Increased Need for Compliance Monitoring

In the current market, loan officers have more prospective clients to reach—and more technology and resources to reach them...


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Tags: Product, Regulatory Compliance, Mortgage, Social Media, Risk Management,

5 Best Practices for UDAAP Compliance [GUIDE]
November 5, 2019

5 Best Practices for UDAAP Compliance [GUIDE]

After the 2008 financial crisis, regulators put new laws in place to protect consumers and help them regain confidence in...


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Tags: Regulatory Compliance, UDAAP, Risk Management

[REPORT] Understanding Consumer Complaint Trends to Avoid Regulatory Actions
October 24, 2019

[REPORT] Understanding Consumer Complaint Trends to Avoid Regulatory Actions

Every year, we analyze data from the Consumer Financial Protection Bureau (CFPB)’s Consumer Complaint Database, as well as...


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Tags: Regulatory Compliance, Thought Leadership, Complaint Management, Risk Management, Compliance Monitoring

15 Things CMOs Need to Know About Marketing and Regulatory Compliance
October 15, 2019

15 Things CMOs Need to Know About Marketing and Regulatory Compliance

It is no secret that Chief Marketing Officers have a lot of responsibilities on their plates. From creating, communicating,...


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Tags: Advertising, Complaint Management, Risk Management, Endorsements, Compliance Monitoring,

Social Media in Banking and The Compliance Risks That Come Along With It
October 2, 2019

Social Media in Banking and The Compliance Risks That Come Along With It

With the ability to easily reach billions of consumers across the globe, social media is becoming one of the largest platforms...


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Tags: Regulatory Compliance, Social Media, Risk Management, Banking

3 Trends That Leave Credit Card Issuers Exposed To Risk
September 26, 2019

3 Trends That Leave Credit Card Issuers Exposed To Risk

Over 170 million Americans have credit cards, making them one of the most commonly-held and widely-used financial products. As...


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Tags: Regulatory Compliance, Risk Management, Compliance Monitoring, Banking, Credit Cards

GET THE 2020 CONSUMER COMPLAINTS REPORT

An analysis of consumer complaints and the risk signals that they present for financial institutions
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