Forbearance, Foreclosure, Eviction: Where We’re At & Where We’re Going
September 3, 2021

Forbearance, Foreclosure, Eviction: Where We’re At & Where We’re Going

The last several months have been an emotional roller coaster filled with so many ups and downs. For so many families that are...


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Tags: Mortgage, CFPB, The Bottom Line, Fair Lending

Fair Lending & Equity In The Housing Market
August 6, 2021

Fair Lending & Equity In The Housing Market

As the effects of the pandemic continue, many are still struggling to pay their rent and mortgages. With new moratoriums in...


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Tags: Mortgage, CFPB, The Bottom Line, Fair Lending

The Bottom Line on the CFPB + Consumer Complaints
July 14, 2021

The Bottom Line on the CFPB + Consumer Complaints

Across the news these days, you’re seeing the trend of consumer empowerment through education—telling consumers about their...


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Tags: Mortgage, CFPB, Consumer Complaints, The Bottom Line, Fair Lending

PerformLine + the NMLS Database: What It Means For Clients
June 22, 2021

PerformLine + the NMLS Database: What It Means For Clients

This year, PerformLine has made an even greater commitment to the speed and ease of new client onboarding. In an effort to...


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Tags: Company News, COMPLY Conference, Mortgage, The Bottom Line

What We've Been Up To At PerformLine
June 18, 2021

What We've Been Up To At PerformLine

Hey Folks, it’s been a minute since my last blog, but I am back at it. The weather has been so nice and if you're like me (now...


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Tags: Company News, COMPLY Conference, The Bottom Line

Is Buy Now Pay Later the Credit Choice of the Future?
May 7, 2021

Is Buy Now Pay Later the Credit Choice of the Future?

Buy Now, Pay Later (BNPL) services are nothing “new.” In fact, if you are as old as I am, you may recall seeing those catalogs...


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Tags: Regulatory Compliance, The Bottom Line, BNPL

Are We There Yet? Pushing for Equity…
April 9, 2021

Are We There Yet? Pushing for Equity…

In my last blog, I shared some thoughts around Fair Lending Laws, as it applies to Equity and Equality. In that post, I shared...


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Tags: Regulatory Compliance, The Bottom Line, Fair Lending

My Fair Lending! The Bottom Line on Fair Lending Laws
February 19, 2021

My Fair Lending! The Bottom Line on Fair Lending Laws

Over the weekend, I happened across the old classic movie/musical, “My Fair Lady” (1964) starring Audrey Hepburn as Eliza...


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Tags: Consumer Complaints, The Bottom Line, Fair Lending

Introducing your Greatest Asset… The Chief Compliance Officer
February 2, 2021

Introducing your Greatest Asset… The Chief Compliance Officer

If you have been keeping up with the last few issues of The Bottom Line, you may have seen a theme evolving—and if you guessed...


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Tags: The Bottom Line

Get the 2021 Complaint Risk Signal Report

An analysis of consumer complaints submitted to the CFPB and the risk signals they present for financial institutions.
2020-consumer-complaints-report