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Over the weekend, I happened across the old classic movie/musical, “My Fair Lady” (1964) starring Audrey Hepburn as Eliza...
If you have been keeping up with the last few issues of The Bottom Line, you may have seen a theme evolving—and if you guessed...
Tags: The Bottom Line
Let’s Get Some RESPA….
Tags: Mortgage, Consumer Protection, RESPA, The Bottom Line
Out with the Old…
The new year is often a time of reflection and some of us even make a resolution or two so that we can...
I'm excited to announce the beginning of my new bi-weekly blog series called The Bottom Line, where I share my takes on the...
Tags: Brand Management, COVID-19, The Bottom Line
An analysis of consumer complaints and the risk signals that they present for financial institutions