NEWEST POST

Buy Now, Pay Later Issuers—Prepare for Regulation

September 17, 2021   Read the Full Article »

 

Subscribe to our blog
Forbearance, Foreclosure, Eviction: Where We’re At & Where We’re Going
September 3, 2021

Forbearance, Foreclosure, Eviction: Where We’re At & Where We’re Going

The last several months have been an emotional roller coaster filled with so many ups and downs. For so many families that are...


( read more )

Tags: Mortgage, CFPB, The Bottom Line, Fair Lending

My Fair Lending! The Bottom Line on Fair Lending Laws
February 19, 2021

My Fair Lending! The Bottom Line on Fair Lending Laws

Over the weekend, I happened across the old classic movie/musical, “My Fair Lady” (1964) starring Audrey Hepburn as Eliza...


( read more )

Tags: Consumer Complaints, The Bottom Line, Fair Lending

Introducing your Greatest Asset… The Chief Compliance Officer
February 2, 2021

Introducing your Greatest Asset… The Chief Compliance Officer

If you have been keeping up with the last few issues of The Bottom Line, you may have seen a theme evolving—and if you guessed...


( read more )

Tags: The Bottom Line

The Bottom Line on RESPA and Brand Protection
January 22, 2021

The Bottom Line on RESPA and Brand Protection

Let’s Get Some RESPA….


( read more )

Tags: Mortgage, Consumer Protection, RESPA, The Bottom Line

The Bottom Line on Consumer Protection in 2021
January 8, 2021

The Bottom Line on Consumer Protection in 2021

Out with the Old…

The new year is often a time of reflection and some of us even make a resolution or two so that we can...


( read more )

Tags: Consumer Protection, The Bottom Line

The Bottom Line on Brand Protection During COVID
December 18, 2020

The Bottom Line on Brand Protection During COVID

I'm excited to announce the beginning of my new bi-weekly blog series called The Bottom Line, where I share my takes on the...


( read more )

Tags: Brand Management, COVID-19, The Bottom Line

GET THE 2020 CONSUMER COMPLAINTS REPORT

An analysis of consumer complaints and the risk signals that they present for financial institutions
2020-consumer-complaints-report