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California's New 'Mini-CFPB' and What It Means For Compliance

In mid-2019, the New York Department of Financial Services (NYDFS) rearranged a few existing bureaus to form a new watchdog...


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Tags: Regulatory Compliance, UDAAP, Consumer Protection, Regulators

Financial Institutions, Social Media, and Compliance [Stats + Guide]

Social media is a powerful marketing tool for financial services marketers, with the potential to reach billions of consumers...


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Tags: UDAAP, Social Media, Advertising, Risk Management, Endorsements,

The Key Regulations & Laws Compliance Professionals Should Know About

When it comes to the financial services industry, there’s an endless number of regulations, requirements, guidelines, acts,...


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Tags: Regulatory Compliance, TCPA, UDAAP, CARD Act, Dodd-Frank,

5 Best Practices for UDAAP Compliance [GUIDE]

After the 2008 financial crisis, regulators put new laws in place to protect consumers and help them regain confidence in...


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Tags: Regulatory Compliance, UDAAP, Risk Management

Helpful Resources for Understanding & Complying with UDAAP

According to the Consumer Financial Protection Bureau (CFPB), Unfair, Deceptive or Abusive Acts or Practices (known as UDAAP),...


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Tags: Regulatory Compliance, UDAAP, CFPB, FTC

GET THE 2020 CONSUMER COMPLAINTS REPORT

An analysis of consumer complaints and the risk signals that they present for financial institutions

2020-consumer-complaints-report