Shining A Light on Dark Patterns: The FTC’s New Enforcement Policy

In April of this year, the Federal Trade Commission (FTC) held a workshop on “dark patterns”—a term that has been used to...


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Tags: COMPLY Conference, UDAAP, FTC

FTC’s Crack Down on Marketing Compliance for For-Profit Higher Ed

The Federal Trade Commission (FTC) has resurrected its Penalty Offense Authority under Section 5 of the FTC Act and has put...


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Tags: UDAAP, FTC, Higher Education

California's New 'Mini-CFPB' and What It Means For Compliance

In mid-2019, the New York Department of Financial Services (NYDFS) rearranged a few existing bureaus to form a new watchdog...


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Tags: Regulatory Compliance, UDAAP, Consumer Protection, Regulators

Financial Institutions, Social Media, and Compliance [Stats + Guide]

Social media is a powerful marketing tool for financial services marketers, with the potential to reach billions of consumers...


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Tags: UDAAP, Social Media, Advertising, Risk Management, Endorsements,

The Key Regulations & Laws Compliance Professionals Should Know About

When it comes to the financial services industry, there’s an endless number of regulations, requirements, guidelines, acts,...


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Tags: Regulatory Compliance, TCPA, UDAAP, CARD Act, Dodd-Frank,

5 Best Practices for UDAAP Compliance [GUIDE]

After the 2008 financial crisis, regulators put new laws in place to protect consumers and help them regain confidence in...


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Tags: Regulatory Compliance, UDAAP, Risk Management

Helpful Resources for Understanding & Complying with UDAAP

According to the Consumer Financial Protection Bureau (CFPB), Unfair, Deceptive or Abusive Acts or Practices (known as UDAAP),...


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Tags: Regulatory Compliance, UDAAP, CFPB, FTC

Get the 2021 Complaint Risk Signal Report

An analysis of consumer complaints submitted to the CFPB and the risk signals they present for financial institutions.

2020-consumer-complaints-report